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    • Wolf Ludwig thinks this recommendation is a wishful thinking. The general public will have difficulty to truly understand/engage in ICANN issues. Such recommendation may be counter productive and unrealistic to achieve. 
    • Maureen Hilyard, for example, disagrees and thinks that engaging the general public is a big part of the multistakeholder bottom-up process. Part of the ICANN ALAC/At-Large mandate is to involve end users. To use less technical languages is important to enhance that engagement and carry out the mandates. 

    • The At-Large website has met the requirement of communicating ICANN issues in a clear and non-technical language, but may not have met the requirement of engaging end users in ICANN on an issue-by-issue basis. 
    • Document production pilot project may somewhat meet the requirement in this recommendation, as policy premier on different topic issues will be produced 

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