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INVITATION LETTERS: https://invitationletters.icann.org/

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HOTEL FAQS

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titleWHERE AM I STAYING?

Swissôtel The Stamford

2 Stamford Road
Singapore 17882

Telephone: +65 6338 8585

Fax: +65 6338 2862

Room reservation is inclusive of Internet.

The ICANN Meeting is being held at Raffles City and Convention Centre. While every effort will be made to house constituents at the Swissôtel, nearby hotels may also be used to house attendees to the ICANN Meeting.

If you do not intend to stay in a hotel funded by ICANN you should inform ICANN at constituency-travel@icann.org as soon possible so the room may be released to someone else. Certain ICANN supported travelers receive only airfare support - if you are only receiving airfare support ICANN will not reserve a room in your name. You will be responsible for making your own lodging arrangements. However, should you wish to stay at one of the contracted hotels, please email constituency-travel@icann.org and we will try ot book a room for you if possible.

Allocations of hotel rooms for use during the ICANN meeting are arranged directly by the ICANN Meetings Department. The Travel Support Team will inform the Meetings department of your itinerary and they will book your room from a block of rooms reserved at the hotel(s) for this purpose.

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WHAT IS COVERED IN MY HOTEL SUPPORT?

ICANN pays for room and tax only - all incidentals (mini bar, pay television, phone calls, laundry, room service, etc.) charged to the room are the responsibility of the traveler. If you are not booking your air transportation through BCD you will need to notify ICANN at constituency-travel@icann.org. You may need to send a copy of your itinerary so the Meetings Department can properly book a room for you.

 

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HOTEL DEADLINES

ICANN must confirm its room list by ADD INFORMATION HERE. To ensure ICANN is able to book a room for you in your name you should have a valid itinerary that has been forwarded to constituency-travel@icann.org no later than ADD INFORMATION HERE. If we do not receive your itinerary by ADD INFORMATION HERE, ICANN may likely be unable to make a reservation for you in the venue hotel.

If you are booking transportation through BCD and do NOT need a hotel room because you do not qualify for hotel support, please notify ICANN at constituency-travel@icann.org so we can inform the Meetings Department to not book a room for you.

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WHAT TYPE OF ROOM WILL I GET?

Our Meetings Department contracts for standard rooms (King/queen) based on single occupancy.

Constituent Travelers are not eligible to request for an upgrade to a higher-class room or suites. 

 

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I WANT TO STAY AT A DIFFERENT HOTEL.

ICANN will NOT reimburse you if you decide to stay at a different hotel. ICANN will NOT reimburse you on what would have been paid on your behalf at the official hotel(s) so that you can stay at your preferred hotel.

If you feel that your particular situation is an extenuating circumstance, you may request an exception by sending an email to ICANN at constituency-travel@icann.org. ICANN will not reimburse travelers who submit expense reports unless the arrangement has been PRE-APPROVED by the Chief Financial Officer (CFO) of ICANN.

 

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I WANT TO BOOK MY OWN HOTEL RESERVATION.

No reimbursement will be made for self-booked hotel rooms even if it's in the main hotel. 

Our Meetings Department negotiates with contracted hotel(s) by committing to a certain number of room nights. If supported constituents do not stay at the contracted hotel(s) and we do not achieve the number of committed room nights; ICANN then has to pay for these vacant rooms (even though they were not used).

 

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AM I ALLOWED A LATE CHECK-OUT?

Late check-out is not allowed by ICANN. However, if the hotel has availability for a late-check out and will not cost ICANN additional money then you may arrange it with the hotel.

 

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WHEN WILL I RECEIVE MY HOTEL CONFIRMATION?

You will receive your hotel confirmation one-to-two weeks before the meeting.

 

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I NEED TO CHANGE MY HOTEL RESERVATION AFTER RECEIVING MY HOTEL CONFIRMATION...

The deadline to inform us of any changes is ADD INFORMATION HERE. Any requests after this date will not be honored. 

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Per Diem / Stipend

PER DIEM: $ 70 USD / day

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