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Individual Member (separately)
- Possible
Possible to obtain opinions and viewpoints (anonymously) that might never be acknowledged admitted or conceded by the entire group. - More More efficient to ask each individual for impressions and perspectives than to ask a group to coalesce around a single representation. A team might consider the such a self-assessment task to be more challenging and difficult (obtaining consensus) than its original mission.
- It
It may be difficult more challenging to gain an overall impression of the WG's process experience by examining individual perspectives.
Entire Team (collectively)
- A A group characterization, if achieved through consensus, may be the most balanced and informative because it will have been discussed openly by all members.
- If If a WG was dominated by one or two individuals or labored under weak leadership, that type of information would likely might be suppressed in a collective assessment unless individuals are permitted to submit minority reports. Similarly, if something negative occurred that could represent a learning opportunity or process improvement, a team may be reluctant to admit shortcomings, failures, or "air its laundry" in public.
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It is certainly possible to incorporate both types of assessments. Perhaps there are one or two overarching questions that the group could entertain collectively leaving the remainder to be answered individually. This issue can be considered as the questionnaire itself takes form... |
Demographic Information and Anonymity
I recommend that the following data fields be captured for each WG Member in order to ensure that (1) all participants' views have been registered, and (2) that no spurious (or duplicate) entries have been entered intentionally or accidentally. Respondents should be informed that anonymity will be safeguarded:
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- Pros:
- ICANN has accounts with both services
- QuestionPro was used successfully for the Stakeholder Satisfaction Survey (2011) and the Globalization Survey (2012)
- SurveyMonkey has been used successfully for a number of GNSO questionnaires
- Anonymity of responses can be safeguarded under both services
- Cons:
- QuestionPro requires some expertise to input/modify questions and download/analyze the results
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