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As noted in real-time during the discussion, metrics from Compliance are based on complaints received. Prior to the transition to the Naming Services portal (NSp) on 29 August 2020, ICANN did not track complaints received by reporter type, as the level of granularity in reporting was limited within the legacy system. ICANN Contractual Compliance’s monthly dashboard contains historical data about complaints received/closed that are related to accuracy which is available here. Additional information specifically addressing complaints received before and after GDPR went into effect is available here.

3. What is the status of the DPA negotiation between ICANN org and contracted parties?

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